Parent Portal Payment Support
Below are several guides to help families with using Infinite Campus to add funds. Additional Infinite Campus resources are available here.
Update family and emergency contact information
- Select More in the gray navigation area
- Select Family Information to update contact information for people in your household.
- Select Demographics to update contact information for emergency contacts who are not part of your household.
Check the food service account balance
If you have multiple students, first verify you are adding a recurring payment for the correct child: from the Portal home page, look at the student's picture or name in the top-right corner. If the change you are making is for a different student, click the picture/name and select the correct student from the list.
The selected student's lunch balance is displayed on the Portal home page in the Food Service Balance section.
Apply for the federal free or reduced-price lunch program
Families can apply for free or reduced-price lunch at any time during the school year. Additional information on the program is available on the Nutrition webpage.
To apply for the program in the Portal:
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Select More in the gray navigation sidebar
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Select Meal Benefits
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Select Meal Benefits Application
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Complete the application, using the Next button at the bottom to proceed
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Select Submit when done
Add a payment method
Infinite Campus Credit Card Processing Fee Update
CSD is pleased to continue offering credit card payments as a convenient payment method for school-related fees. In line with standard industry practices, CSD imposes a transaction fee to cover the processing costs charged by credit card companies for accepting these payments. During the 2024-25 school year, CSD capitalized on the increase in electronic check transactions ($0.35 per transaction) to reduce the Infinite Campus credit card processing fee from a flat rate of $4.00 to $2.50 per transaction.
However, credit card companies impose a fee of 3.5% or more on the total transaction amount for credit card payments rather than a flat fee. The difference has created a gap between the fees charged by CSD and the actual credit card processing costs incurred by the district, leaving the district to cover the additional expenses for each credit card transaction.
Effective July 1, 2025, CSD will shift to a retail merchant model for credit card processing. This change will involve moving from a $2.50 flat fee to a 3.5% percentage-based fee for all CSD credit card transactions. The transition means there will be a charge of $3.50 for every $100 credit card transaction. We encourage electronic checks, as these fees will remain $0.35.
The transition to a percentage-based fee supports the district's financial sustainability and aligns the fee structure with actual processing costs. It also allows CSD to maintain credit card payment options without diverting funds from other educational priorities.
- Select My Accounts (wallet icon)
- Select Payment Methods
- Select New
- Add your bank/e-check or credit card information
- If this is your new preferred payment method, check the box next to Use as Default
- Select Save
Setup recurring lunch payments
If you have multiple students, first verify you are adding a recurring payment for the correct child: from the Portal home page, look at the student's picture or name in the top-right corner. If the change you are making is for a different student, click the picture/name and select the correct student from the list.
- Select My Accounts (with a wallet icon)
- Select Recurring Payments
- Select Food Service
- Personalize your choices:
- Frequency or specific low balance amount
- Payment amount
- Payment method
Update a recurring payment
If you have multiple students, first verify you are updating a recurring payment for the correct child: from the Portal home page, look at the student's picture or name in the top-right corner. If the change you are making is for a different student, click the picture/name and select the correct student from the list.
- Select My Accounts (with a wallet icon)
- Select Recurring Payments
- Select the recurring payment from the list
- Making the desired changes
- Select Save
Delete a recurring payment
If you have multiple students, first verify you are updating a recurring payment for the correct child: from the Portal home page, look at the student's picture or name in the top-right corner. If the change you are making is for a different student, click the picture/name and select the correct student from the list.
- Select My Accounts (with a wallet icon)
- Select Recurring Payments
- Select Food Service
- Select Delete
Turn on or adjust push notifications
- Select the User Menu at the top-right corner
- Select Settings
- Select Notification Settings
- Check the boxes for notifications you want to receive
- Where given the option, set your desired notification thresholds
- As of January 2024, only the lunch balance notification thresholds are functioning; grade notifications do not reliably respect the threshold settings. We recommend families either turn grade notifications off and receive no grade-related notifications, or turn them on and set the sliders to receive all notifications. We expect to have grade notification customization restored no later than July 2024.
- Select Save
